LF-Z concept vehicle drives around windy roads

Comprehensive Motor vehicleinsurance

Concept vehicle shown. Not available for purchase.

Enjoy peace of mind with Lexus Insurance.

With your Lexus Comprehensive Motor Vehicle Insurance policy,1 you have the comfort of knowing that if your Lexus is stolen or damaged beyond repair within the first four years of its original registration, it will be replaced with a new Lexus.

Explore other policy inclusions and benefits below.

Man sits on an outdoor couch, reading a paper amongst green trees.

Inclusions before you even get moving

vehicle outline   NEW VEHICLE REPLACEMENT

Your Lexus will be replaced within the first four years of its original registration if it becomes a total loss due to theft or accidental damage.

union   AGREED VALUE

Provides you with the certainty of knowing the value your vehicle is covered for.

cog   LIFETIME REPAIR GUARANTEE

The quality of workmanship and materials on all repairs authorised by us will be guaranteed for the life of your vehicle.

If the unexpected does happen

spanner   GENUINE LEXUS PARTS

For repairs that are authorised and undertaken within the first five years of your Lexus vehicle's original registration, we will use new genuine Lexus parts.

valet   RENTAL VEHICLE AFTER ACCIDENTAL DAMAGE OR THEFT

Lexus insurance keeps you on the road when you are without your vehicle. If your claim is approved, we will provide a rental car for up to 14 days when your vehicle requires a repair, and up to 30 days if it is stolen.

Lexus keys on a table
Lady reaches for keys which are sitting on a tabletop. She is wearing a black long sleeve shirt and a handbag is slung over her left shoulder. She holds a coffee in her right hand.

We have you covered

user   LEGAL LIABILITY PROTECTION

We may pay compensation for loss or damage to other people's property up to $20,000,000.

lock   KEYS, LOCKS & BARRELS COVER

If any keys or devices giving access to your vehicle are stolen, or have been illegally copied, we will pay up to $2,000 per claim, for the replacement of your vehicle's keys or devices and/or recoding of your vehicle's locks and barrels.

plane   TRAVEL EXPENSES COVER

We will reimburse up to $500 for travel expenses to help you get to your chosen location, following an accident within 100km of your home, if your vehicle cannot be safely driven.

FREQUENTLY ASKED QUESTIONS

HOW CAN I PURCHASE LEXUS COMPREHENSIVE MOTOR VEHICLE INSURANCE?

Please contact our Lexus Customer Solutions Centre on 1300 888 840 for a quote.


HOW DO I MAKE AN INSURANCE CLAIM?

For Motor Vehicle, Finance Gap and Finance Protection Insurance policies you can lodge your claim over the phone by calling us on 1300 658 067.

For Factory Approved Extended Warranty Insurance and Extended Warranty Insurance claims you will need to contact the Administrator and advise them that you wish to make a claim. A claim form can be obtained by emailing the Administrator or calling 1300 888 840.

HOW DO I MAKE CHANGES TO MY INSURANCE POLICY?

If you need to make any changes to your insurance policy, you can do so by calling us on 1300 888 840. Depending on the type of alterations you need to make, your premium may change. With the exception of policy cancellation, we do not charge any administration fees to make changes to your policy.

Important Documents

Supplementary Product Disclosure Statement - as of December 2022

This SPDS, dated 8 December 2022, updates and should be read in conjunction with the Lexus Comprehensive Motor Vehicle Insurance Policy and Product Disclosure Statement with preparation date: 5 February 2021 and any other applicable SPDS we may have given you.

Supplementary Product Disclosure Statement (SPDS)

Insurance Policy and Product Disclosure Statement - as of March 2021

Effective for new business policies commencing on or after 25 March 2021 and renewal policies with a start date on or after 5 April 2021.

Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement (PDS)

Insurance Premium Excess and Claims Guide - as of March 2021

Effective for new business policies commencing on or after 25 March 2021 and renewal policies with a start date on or after 5 April 2021.

Lexus Motor Vehicle Insurance Premium Excess and Claims Guide

Insurance Policy and Product Disclosure Statement - as of November 2020

Effective for new business policies commencing on or after 26 November 2020 and renewal policies with a start date on or after 26 December 2020.

Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement (PDS)

Insurance Premium Excess and Claims Guide - as of November 2020

Effective for new business policies commencing on or after 26 November 2020 and renewal policies with a start date on or after 26 December 2020.

Lexus Motor Vehicle Insurance Premium Excess and Claims Guide

Supplementary Product Disclosure Statement: as of May 2019

This SPDS, dated 1 May 2019, updates and should be read in conjunction with the Lexus Motor Vehicle Insurance Policy and Product Disclosure Statement with preparation date: 1 January 2014 and any other applicable SPDS we may have given you.

Supplementary Product Disclosure Statement (SPDS)

Insurance Premium Excess and Claims Guide: as of August 2017

Effective for new business policies commencing on or after 3 August 2017 and renewal policies with a start date on or after 2 September 2017.

Lexus Motor Vehicle Insurance Premium Excess and Claims Guide

Financial Hardship Guide

Lexus Insurance understands at times, you may be experiencing financial hardship and we are committed to supporting you. Please refer to this Guide to understand the type of financial hardship support that may be available to you, along with information on how to apply for support.

Lexus Insurance Financial Hardship Guide

Family and Domestic Violence Policy

Lexus Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.

Family and Domestic Violence Policy

Complaints Guide

Effective from 1 July 2021, please refer to this guide for information about how Lexus Insurance will handle any complaint that you may have.

Complaints Guide

Product Governance

Lexus Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.

Product Governance

Business man talking into bluetooth headset
Contact Insurance
Disclaimers
1.Terms and conditions apply. This advice is general in nature and does not take into account your objectives, financial situation or needs. Before making a decision to purchase our insurance product you should consider the appropriateness of the advice taking into account your own objectives, financial situation and needs and refer to the current PDS and Target Market Determination document available here for the relevant product available from participating Dealers, via our website at or by calling 137 200. Lexus Insurance purchased in a dealership or via the Lexus Insurance National Customer Solutions Centre is facilitated by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 as agent for, and on behalf of, the insurer. The insurer of Lexus Insurance is Aioi Nissay Dowa Insurance Company Australia Pty Ltd ABN 11 132 524 282, AFSL 443540 (Adica). If Lexus Insurance is purchased online, the issuer and insurer is Adica.
The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.

YOUR BROWSER IS NOT SUPPORTED

To view the Lexus website, please use one of the browsers listed below.

EDGE CHROME FIREFOX