
Connectivity
Overseas model shown⁶.
With our suite of functionality, your Lexus vehicle may connect with your mobile device or the cloud with a range of applications to improve navigating, infotainment and safety.

Lexus Connected Services
Lexus Connected Services1 offer an advanced suite of smart technologies designed to simplify your everyday life. Current services Include:
SOS Emergency Call (SOS)2
Automatic Collision Notification (ACN)3
Stolen Vehicle Tracking (SVT)4
Lexus Connected Services1 are available as standard on selected new models. These services are complimentary for the first 3 years of ownership and are available 24 hours, 7 days a week.
Discover Lexus Connected Services
INFOTAINMENT
The Lexus model range offers a range of infotainment technologies, designed to help you stay in touch or entertained while staying connected on the road.
Access your favourite apps while driving thanks to Apple Carplay®5 and Android Auto™8, or use the intuitive Lexus Enform platform to keep you connected.

DISCOVER LEXUS INFOTAINMENT
CONNECTED VEHICLE MODEL RANGE
FAQ
General
WHAT IS LEXUS CONNECTED SERVICES?
Current services Include:
SOS Emergency Call (SOS)
Automatic Collision Notification (ACN)
Stolen Vehicle Tracking (SVT)
WHICH VEHICLE MODELS ARE EQUIPPED WITH LEXUS CONNECTED SERVICES?
HOW DO I SETUP THE LEXUS CONNECTED SERVICES?
WHO IS THE ENTITY RESPONSIBLE FOR PROCESSING LEXUS CONNECTED VEHICLE DATA?
For more detailed information about how Lexus handles your data and personal information please refer to the Lexus Privacy Policy: www.lexus.com.au/privacy.
WHAT INFORMATION IS BEING COLLECTED AND HOW IS IT BEING USED?
In the following circumstances and events:
During an Automatic Collision Notification (ACN) and Emergency Call (SOS) where it is visible to Lexus Emergency Assistance and shared with emergency responders, and B. During a Stolen Vehicle Tracking (SVT) request where it is visible to Lexus Stolen Vehicle Assistance and shared with police.
In the event, your vehicle’s Location Data, (latitude and longitude) is used to determine where your vehicle needs assistance. Your Personal Information (when you call our Lexus Emergency Assistance or Stolen Vehicle Assistance) such as your name, address, phone number, email address, etc. to verify your account, and your Voice Recordings to provide assistance to you and for quality assurance.
For more frequently asked questions on Lexus Connected Services, click here.
For more frequently asked questions on privacy and how your data is handled as part of Lexus Connected Services, click here.
SOS EMERGENCY CALL (SOS)
WHAT IS SOS EMERGENCY CALL (SOS)?
For more frequently asked questions on SOS Emergency Call (SOS), click here.
AUTOMATIC COLLISION NOTIFICATION (ACN)
WHAT IS AUTOMATIC COLLISION NOTIFICATION (ACN)?
WHAT TYPES OF EMERGENCIES CAN AUTOMATIC COLLISION NOTIFICATION (ACN) HELP WITH?
WHAT HAPPENS IN THE EVENT OF AN AUTOMATIC COLLISION NOTIFICATION (ACN) WHERE THE OCCUPANT IS UNCONSCIOUS OR UNABLE TO RESPOND?
For more frequently asked questions on Automatic Collision Notification (ACN), click here.
STOLEN VEHICLE TRACKING (SVT)
WHAT IS STOLEN VEHICLE TRACKING (SVT)?
This service is available 24 hours, 7 days a week.
HOW DO I ENROL OR OPT OUT OF STOLEN VEHICLE TRACKING (SVT)?
WHAT DO I DO IF MY VEHICLE IS STOLEN?
- You will need to file a stolen vehicle report with the police, who will provide you with a police report number.
- With your police report number and vehicle VIN ready, call Lexus Stolen Vehicle Assistance on 1300 216 737 and advise the agent your vehicle has been stolen and you would like to initiate tracking.
- The agent will validate that you have a subscription to SVT, and request the police report number & VIN from you in order to initiate tracking.
Once tracking is initiated, Lexus Stolen Vehicle Assistance will provide updates to the police to assist with the potential recovery of your vehicle.
For more frequently asked questions on Stolen Vehicle Tracking (SVT), click here.
APPLE CARPLAY® AND ANDROID AUTO™
HOW DOES IT WORK?
WHAT DEVICES ARE COMPATIBLE WITH APPLE CARPLAY® AND ANDROID AUTO™?
Apple CarPlay®:
iPhone® 5 or newer
Minimum iOS 11
Android Auto™:
Android™ Minimum Android 5.0 (Lollipop)
Recommended Android 6.0 (Marshmallow)
CAN APPLE CARPLAY® AND ANDROID AUTO™ BE RETROFITTED?
ES - 4 July 2018 onwards
LC - 27 March 2017 onwards
LS - 8 January 2018 onwards
RC - 27 November 2017 onwards
RC F - 27 November 2017 onwards
NX - 1 September 2017 onwards
UX - 5 October 2018 onwards
Contact your dealer to organise a retrofit. Find your dealer at lexus.com.au/contact/find-a-dealer
For more frequently asked questions on Apple CarPlay® and Android Auto™, click here.
LEXUS ENFORM⁸
WHAT IS LEXUS ENFORM?
HOW DOES ENFORM WORK?
WHAT APP SERVICES ARE INCLUDED?
Plan trips and send single/multiple stops from a smart phone to the vehicle.
Find on-street/off-street parking nearby.
Set a parking reminder on your smart phone10.
Find petrol stations nearby using your smart phone10.
Check the weather forecast.
Check your calendar schedule and set destinations.
Search our online database for Points of Interest in your vehicle.
For more frequently asked questions on Lexus Enform, click here.